Organiser responsibility
Each competition identifies its organiser. The organiser is responsible for the competition terms, entry payments, refunds, winner contact and prize fulfilment.
Trust & safety
Clear responsibilities and review controls
Competris provides competition-management technology while organisers remain responsible for the competitions they publish and operate.
Payment separation
Paid entry payments are processed directly on the organiser's connected Stripe account. Competris does not hold entrant funds.
Secure draws
Eligible entries are selected using secure random selection and the confirmed result is stored against the competition.
Audit trail
Competris records entries, payment references, ticket IDs, draw confirmations and competition activity needed to operate the system.
Report concerns
Entrants and visitors can report concerns from the relevant competition page. Reports are placed in an admin review queue and can lead to investigation or suspension.
Competition compliance
Organisers are responsible for ensuring their competition structure, rules, advertising and entry methods comply with the requirements that apply to them.
Report a concern
Find the competitionWhen should I report an organiser?
Use the reporting route for concerns such as a prize not being provided, a serious payment or refund issue, misleading competition information, concerns about the published terms, or other activity you believe Competris should review.
Submitting a report does not itself cancel a payment or guarantee a refund. Because entrant payments are made directly to organisers, payment disputes and refunds should also be raised with the organiser and, where appropriate, the payment provider.
Before you enter
Browse competitionsRead the individual competition terms
Competition dates, eligibility, entry methods, prize details and organiser-specific conditions are set on each competition page.