Competris
Contact & support

Get to the right person faster

Competition questions and platform questions are handled differently because each organiser operates their own competition.

Prize, payment or refund

Contact the organiser

For questions about a specific competition, entry payment, refund, prize or winner fulfilment, contact the organiser shown on that competition page. Entry payments are made directly to the organiser.

Find the competition
Competris account or platform

Contact Competris support

If your question is about your Competris account, organiser dashboard, subscription or use of the platform, sign in and open a support ticket.

Serious concern

Report an organiser

If you believe an organiser or competition needs Competris review, open the relevant competition and use Report organiser. Reports are reviewed separately from ordinary support questions.

Find the competition
Payment reminder

Competris does not hold entrant funds

Paid competition entry transactions are processed by Stripe directly for the organiser. Contacting Competris does not itself reverse or refund a payment made to an organiser.

How payments work