Contact the organiser
For questions about a specific competition, entry payment, refund, prize or winner fulfilment, contact the organiser shown on that competition page. Entry payments are made directly to the organiser.
Find the competitionCompetition questions and platform questions are handled differently because each organiser operates their own competition.
For questions about a specific competition, entry payment, refund, prize or winner fulfilment, contact the organiser shown on that competition page. Entry payments are made directly to the organiser.
Find the competitionIf your question is about your Competris account, organiser dashboard, subscription or use of the platform, sign in and open a support ticket.
If you believe an organiser or competition needs Competris review, open the relevant competition and use Report organiser. Reports are reviewed separately from ordinary support questions.
Find the competitionPaid competition entry transactions are processed by Stripe directly for the organiser. Contacting Competris does not itself reverse or refund a payment made to an organiser.